Published on Thu, 20/02/2025 - 12:49
Do you need technical support with Worktribe? Got a query about your research grant or contract, but unsure who to ask or where to send it? Have an idea for how Worktribe could be improved? The three main routes to support include:
1. Support for grant applications, contracts, post-award and related processes
- Tag the appropriate person in Worktribe comments (preferred if relating to a specific project or contract) or
- Email the relevant team if unsure (see contact details on the Research Operations Office website)
2. Worktribe access, technical system issues and requesting new/changes to Funders and Organisations
- Email the Cambridge Research Office Service desk cro_servicedesk@admin.cam.ac.uk
- Many legacy Funders and Organisations will not have been transferred to Worktribe. You are encouraged to check the system early in case a request is needed for set up and use the New Funder or Collaborator Form available on Sharepoint.
3. Worktribe feature and system improvement requests
- Use the dedicated ‘Worktribe feature request’ online form. We can make some changes ourselves, and forward other requests to Worktribe Ltd, which regularly reviews feedback from universities like ours to consider for future system upgrades.
Watch this short video for more information.